You made a purchase online based on a “special guarantee” that was on a website, and now it’s six months later and the product has gone belly-up. You go to the website and the guarantee states 90-days! You could swear that it was one-year when you purchased it, but the customer service person you speak to when you call confirms it’s only 90-days.

You’re out of luck. Or are you?

If you’re lucky, one of several internet archive services saved that page and has it on file in their archive. For instance, the Internet Archive (www.internetarchive.org) saves 35 million sites every two months, totaling billions of pages.

So next time you run into a “disappearing guarantee” and an unscrupulous business — check out the Internet Archive before you throw your hands up in frustration.

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